时间:2022-1-4 作者:英语自学网




Hello? Tip Top Trading. This is Anna speaking.

Hello? Anna speaking.

Hello Mrs Smith, how can I help you?

Hello Mrs Smith, how are you?

I'm really sorry, he's not available at the moment. Can I take a message?

I'm afraid he's busy – shall I ask him to call you back?

Thank you for calling, goodbye.

Language for placing an order 下订单使用语言

This week's programme focuses on placing an order.

I'd like to place an order for…


We're going to need…


Could you send…


Could we also have…


When can we expect to receive them?


Language for politely refusing 婉言拒绝他人请求的语言

This programme focuses on politely refusing a request to do something.

Thank you for your offer. But I'm really sorry, I won't be able to.


I'm afraid it's against company policy


It wouldn't be appropriate.


With regret, I'm going to have to say no.




Is this Dr.Carter‘s office? 请问这是卡特医生的办公室吗?

I’m sorry to call you so late. 对不起这么晚打电话来。

I’m sorry to bother you at this hour. 很抱歉在这时打扰你。

I hope I‘m not disturbing you 我希望我没打扰您

I hope I didn’t wake you up 但愿没吵醒您

It‘ nothing. Who do you wish to talk to? 没关系,你想找谁?

Hello? Who’s that?喂?你是谁?

Hello? Who‘s speaking?喂?请问你是谁?

Who’s calling,please?请问你是哪位?

Who would you like to talk/speak to? 你想跟谁通话?

Who are you? 你是谁?

Can you hear me? 你听到得到吗?

This is Jack Byrnes. 我是杰克.伯恩斯。

Arthur Brooks speaking. 我是亚瑟.布鲁克。

Hello? This is toby speaking 喂,我是陶贝

Hello? It‘s Sarah Who’s calling? 喂,我是莎拉,谁打电话给我呢?

It‘s Me 是我呀

Hello, Is Bingbing at home? 喂,兵兵在家吗?

Is micheal there? 迈克尔在吗?

Is he there?他在吗?

Hello? Is Peter in?喂? 请问彼得在吗?

May I speak to Mr.Gates?我可以和盖茨先生通话吗?

Can I talk to Mark? 我可以跟马克讲话吗?

I’d like to speak to Carol 我想和克莱尔通话

This is Honey Daniels calling for Michael Ellis. 我是甜心.丹尼尔,请找迈克尔.埃利斯。

This is a collect call from… 这是从…打来的被叫付费电话。

Yes,speaking 是的,请讲

Speaking 说吧(我就是)

Good morning. Carol here 早上好,我是卡瑞尔

Hi!Glad/nice to hear from you 嗨!很高兴能听到你的声音

hello,this‘s the Sunny Club 喂,这里是小太阳俱乐部

I’m xiaowei,Are you toby? 我是小伟,你是陶贝吗?

Can I talk to you now? 现在方便讲电话吗?

Have any business with me? 找我有事吗?



May I have the extention 123? 可以帮我转123分机吗?

Would you please give me extention 123? 可以帮我转123分机吗?

Extention 2584, please 请转接3584

Please stay on the line. 请不要挂断电话。

Hold on,please. I‘ll connect you to Mrs. Smith 请不要挂电话,我会帮你接给史密斯太太

Don’t hang up. 别挂断(电话)。

One moment,please. I‘ll put you through 请稍等,我为您接通

Mrs. Smith,telephone 史密斯太太,你的电话

Yes,he is. One moment,please.他在,请稍等。

Sure. I’ll go get her.当然,我这就叫她。

Hold on a moment,please. I‘ll fetch him up 请等一下,我去把他找来

Hang on. Ok? Let me see if he’s here 等一下,好吗? 我看看他在不在

Hold the line, I‘ll see if he’s in 等一下,我去看一看他在不在

This phone call for Mr Barry. 贝先生的电话。

he‘s on his way 他很快就来(他已经在路上了)

He is in Mr.Baker’s office right now. You can reach him at 126-1426 他现在在贝克先生办公室,你打136-1426就可以找到他


No,he is not in 不,他没在

Sorry. She‘s not here at the moment 对不起,她这会儿不在这

He’s not here right now.他现在不在这里。

He‘s not available right now 他现在不在

He’s just stepped out 他刚刚出去

She‘s here just now 她刚才还在这儿呢

Won’t any one else do? 由别人来听可以吗?

Do you have any idea where he is? 你知道他在哪里吗?

Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她?

Do you know when he will be back 你知道他什么时候会回来吗?

Sorry. I don‘t know 抱歉,我不知道

I’m sorry,but he didn‘t leave word 对不起,他没交待

Maybe she is in the toilet 她可能去洗手间了

He is out of town on business 他出差了

He should be back in 30 minutes 他应该30分钟后会回来

I’m afraid she won‘t be back till 4 o’clock 恐怕他要4点钟才能回来

She won‘t be back today 她今天不回来了

Please tell her that I called 请转告她我打过电话来了

Any message for him? 留口信给他吗?

Can/Could you leave a message?你能否留个口信吗?

Would you like to leave a message? 你愿意留个口信吗?

Is there any message for her? 有话要留给她吗?

Do you want to leave word for him to call you? 你想留话让他给你打电话吗?

Can I leave a message?我能留个言吗?

Can/May I take a message? 我能留个言吗?

Can I give him a message? 我能给他留个言吗?

Can I tell him something for you? 你能给我捎个话吗?

Of course. Hold on for just a second so I can grab the pen and paper 当然,稍等一下,我来拿笔和纸

I’ll be sure he gets your message 我一定会替你转达的

I‘ll tell him you called 我会告诉他你打过电话

Shall I tell him that you called? 需要我告诉他你来过电话吗?

Can I have her call you back? 要不要让我请她给你打电话?

You wanna mark to call you back 你想让马克给你回电话

Should I tell him you’ll call back, or do you want him to call you? 要我告诉他,您会再打来还是叫他打给你

Could you please tell him that I will call him at 10:00 AM tomorrow. thank you. 谢谢,请转告他我明天早上十点再打给他

Please have her return my call. 请她回电话给我。

Could you ask him to call me back? 可以请他给我回电话吗?

Would you mind having him call me back sometime tomorrow? 请您叫他明天什么时间给我打个回电吧?

When he come back,can you have him call me at (201)5651212? 他回来后,能不能让他打(201)5651212这个号码给我呢?

May I have your number? 可以告诉我你的号码吗?

My number is 83043125 我的电话号码是83043125

Ok,no problem! 好的,没问题!

I‘ll have him call you as soon as he’s back 他一回来,我就叫他给你打电话

It‘s urgent. Could I have her mobile phone number? 我有急事,可不可以告诉我她的手机号码?

I’m very sorry, but I can‘t give out her number without her consent 对不起,未经她同意我不能公开她的号码

Do you want his phone number?你要不要他的电话号码?

I’ll call her again. 我会再打给她

I‘ll call back later. 我稍后会再打来

I can phone again leter 我会迟会儿再打来

I’ll try another call in half an hour 过半小时我再打电话试试







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