怎么样转接顾客来电

时间:2022-1-13 作者:旺旺英语网

A: Stone Corp. Hi, Mary speaking.
四通公司, 你好,我是Mary。
B: Hello, I’d like to speak to Mr. Hunter, please.
你好,我想找Hunter先生。
A: May I ask who is calling, please?
请问你是哪位?
B: My name is Herbert Wood of IBM Computer Company.
我是IBM电脑企业的Herbert Wood.
A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line.
谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑企业的Wood先生找你。
C: Can you find out what he wants?
你可以问他有哪些事吗?
A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.
好的,Hunter先生。(对来电者说)对不起Wood先生,让你久等了。Hunter先生目前很忙,他想了解你有哪些事对他说。
B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not?
是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知晓他是不是感兴趣。
A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software.
我了解了,很感谢,Wood先生。请你等一下怎么样?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。
C: I see. Put him on line two.
好的,请转到2号线。
A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.
好的,Hunter先生。(对来电者)Wood先生,不好意思叫你久等了,我把你的电话接给Hunter先生。

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